VP Product Bukalapak

What is the VP product Bukalapak? If you are interested in this study, do not hesitate to read this. You can get more information from this article.

What is the VP Product Bukalapak?

Bukalapak is Indonesia’s most popular online marketplace. The VP product Bukalapak is a platform for selling, buying, and delivering goods. It also provides a delivery service.

The company is in Jakarta. It was in 2011 by Achmad Zaky and Daniel Sabil, with a vision of providing an online marketplace for people to sell to each other. Nowadays, many people are using this marketplace, among them are merchants, buyers, and sellers.

Bukalapak Mission

• most trusted online marketplace by providing quality services to customers and merchants in Indonesia.
• leading online marketplace for mobile commerce in Indonesia.
• provide jobs for people in Indonesia through Bukalapak’s growth.
• promote the development of Indonesia’s e-commerce industry through cooperation with the government, business community, and society as a whole.

Product Category

Deliveries, Payments, Policies, and Help

Deliveries

The merchant can set up a delivery schedule. This schedule can be set as a once-off delivery or as a recurring delivery. The merchant can also provide an address for the driver to collect goods from.

The merchant can provide an estimated delivery time to the buyer. However, if the seller does not specify an estimated delivery time to the buyer, Bukalapak will give an estimated delivery time based on the pick-up address and the delivery address provided by the seller.

The buyer can track the order status in real-time via a tracking number that is by the merchant at the beginning of the transaction. Also, the tracking number can be in the “purchase history” section of the buyer’s account. 

The order status can also be via SMS, through the website, or via email. There is no cost for this service.

Payments

The transaction is when the buyer pays the seller. Also, the seller can choose to accept payment through direct bank transfer, credit card, or payment via e-wallet.

The buyer can pay by credit card and bank transfer. Also, the transaction is when the buyer pays for their order.

The company uses a PCI-compliant payment gateway, which is also known as merchant services. This payment gateway is by BCA. Also, the gateway has a three-key security system that includes encryption, tokenization, and firewall technology. 

Policies

The company has a “Policies” section, which is in the footer of the website. This section provides information about the company’s privacy policy, terms, and conditions, merchant agreement, etc. 

Help

The company provides support through several channels, such as email, website, and phone calls. The company also provides SMS-based customer service.

People behind the success of Bukalapak are Daniel Sabil, Achmad Zaky, and Bambang Sugiarto. These people are the founders of this company and they play an important role at Bukalapak.

Conclusion

This is a brief explanation of the Vice President Product at Bukalapak. This company is one of the most popular online marketplaces in Indonesia. This platform combines e-commerce and logistics. If you want to get more information, you can visit the official website of this company.